MWI should be working now for all extensions after they receive a voicemail or dial *95
Posted 4 days ago. Feb 13, 2018 - 06:11 EST
We have identified a problem preventing Message Waiting Indicator) MWI from working. This affects users who preference seeing a notification for any new voicemails on their device. Presently this affects a small number of devices. We are working on a solution and will update this ticket soon.