Intermittent DaFeeder Issues

Incident Report for MeloTel Network Operations (NOC)

Resolved

This incident has been resolved.

Posted Jun 27, 2018 - 10:30 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 19, 2018 - 10:03 EDT

Identified

DaFeeder is stable again.

Posted Jun 19, 2018 - 10:02 EDT

Investigating

We're investigating an issue with dafeeder presenting error 502 bad gateway.

Posted Jun 19, 2018 - 09:59 EDT

Update

Services are restored and we are monitoring closely.

Posted Jun 12, 2018 - 10:15 EDT

Update

DaFeeder Service has been upgraded. Services are restarting.

Posted Jun 12, 2018 - 10:12 EDT

Monitoring

We have reports that dialling has normalized. We are closely monitoring.

Posted Jun 11, 2018 - 15:23 EDT

Investigating

We are currently investigating issues with the dafeeder causing users to have very slow dialling and sometimes unable to connect.

Posted Jun 11, 2018 - 15:07 EDT

This incident affected: DaFeeder Lead Preview Dialing System (DaFeeder Web GUI & Dialer).