All Systems Operational

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This is the MELO Networks Operations Status page. This page identify s the current state of affairs related to all MELO services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal Operational
Live Web Chat Support Operational
Slack Guest Channels Operational
MeloTel WIKI Documentation Operational
VoIP Services Operational
VoIP Web Panel Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
Outgoing Calls Operational
International Calling Operational
Faxing Services Operational
Cloud Softphone SIP App Operational
SIP Registration Operational
Voip API ? Operational
Web & Email Hosting Services Operational
Shared Hosting Services Operational
Email Webmail GUI Operational
Sending Email Services Operational
Receiving Email Services Operational
Spam Portal Protection Operational
SIClytics Operational
SIClytics Web GUI Operational
Monitor Whisper Panel Operational
DID Ordering Operational
e911 Provisioning Service Operational
SMS Marketing Operational
DaFeeder Lead Preview Dialing System Operational
DaFeeder Web GUI & Dialer Operational
Click2Call Operational
MeloText SMS/MMS Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Service Impacting Click2Call
Postmortem - Read details
Mar 19, 17:09 EDT
Resolved - All services have been restored. We have scheduled another maintenance session for the evening to correct an identified bug in our support ticketing system. However, this should not impact customer services. We apologize for any inconvenience caused during this event.
Mar 19, 16:59 EDT
Update - The Customer Portal and MeloSIP Click2Call services have been successfully restored. While maintenance is still ongoing, services are currently operational. We will provide further updates as soon as possible.
Mar 19, 16:31 EDT
Identified - We have identified the issue with our customer portal. We are working as quickly as possible to restore services.
Mar 19, 16:25 EDT
Investigating - We are expecting an update from our support engineers on the situation shortly.
Mar 19, 16:09 EDT
Identified - We have identified an issue with Click2Call due to an emergency maintenance with Melo Customer Portal. We are working on the situation with urgency. We will provide updates as soon as they become available.
Mar 19, 15:52 EDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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