All Systems Operational

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This is the MeloTel Networks Operations Status page. This page can be used to identify current state of affairs related to all MeloTel services. Please subscribe to be informed.

Click2Call Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
MeloTel Customer Portal Operational
DaFeeder Dialer Operational
Sending Email Services Operational
Receiving Email Services Operational
Webmail Operational
Faxing Services Operational
SIClytics Operational
Outgoing Calls Operational
Shoutcast Service Operational
SMS Marketing Operational
VoIP Customer Portal Operational
Shared Hosting Services Operational
Cloud RDS Instances Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
International Calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2017

No incidents reported today.

Feb 23, 2017

No incidents reported.

Feb 22, 2017
Resolved - We are happy to report that our Customer Billing Portal has been fully restored. We sincerely apologize for any inconvenience cause to our customers when attempting to access our billing system during this event.
Feb 22, 19:49 EST
Monitoring - MeloTel Customer Billing Portal is now restored. We are continuing maintenance and will update ticket shortly.
Feb 22, 17:45 EST
Identified - Our portal was taken down again for continued maintenance. please be patient.
Feb 22, 16:41 EST
Monitoring - We are now monitoring services.
Feb 22, 16:15 EST
Update - Service has been restored to our customer billing portal. We are still doing a maintenance and will close this ticket when we are finished.
Feb 22, 16:15 EST
Identified - Presently our Customer Billing Portal is experiencing an interruption. Our engineers are working to restore the service as quickly as possible. We apologize for any inconvenience and will update you when our service is restored.
Feb 22, 15:36 EST
Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - The faxing issues experienced yesterday has been resolved in the evening and identified as a security certificate problem which was preventing extensions displaying a malformed caller ID from being sent. The issue has since been resolved and faxing services have been restored to those users.
Feb 17, 08:27 EST
Update - We apologize for the continued interruption of outbound faxing. We are continuing to work with our switch vendor to investigate the problem and we will update next when we have more information.
Feb 16, 16:42 EST
Update - unfortunately restart of kamailio did not resolve the issue. We are continuing to investigate.
Feb 16, 15:41 EST
Update - We are attempting to restart kamailio to troubleshoot the faxing issues. please stand by,
Feb 16, 15:39 EST
Update - We are still investigating the outbound faxing issue. We have engaged our switch vendor and will update this ticket when more information becomes available.
Feb 16, 15:32 EST
Investigating - We are currently investigating a problem with sending faxes thru send@faxpush.com. We will update you with information as it becomes available.
Feb 16, 15:13 EST
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.