All Systems Operational

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This is the MELO Networks Operations Status page. This page identify s the current state of affairs related to all MELO services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal Operational
Live Web Chat Support Operational
Slack Guest Channels Operational
MeloTel WIKI Documentation Operational
VoIP Services Operational
VoIP Web Panel Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
Outgoing Calls Operational
International Calling Operational
Faxing Services Operational
Cloud Softphone SIP App Operational
SIP Registration Operational
Voip API ? Operational
Web & Email Hosting Services Operational
Shared Hosting Services Operational
Email Webmail GUI Operational
Sending Email Services Operational
Receiving Email Services Operational
Spam Portal Protection Operational
SIClytics Operational
SIClytics Web GUI Operational
Monitor Whisper Panel Operational
DID Ordering Operational
e911 Provisioning Service Operational
SMS Marketing Operational
DaFeeder Lead Preview Dialing System Operational
DaFeeder Web GUI & Dialer Operational
Click2Call Operational
MeloText SMS/MMS Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024
Click2Call Problem
Resolved - The issues with MeloSip click2call have been resolved.
Jul 23, 10:17 EDT
Update - We apologize for the ongoing interruption. We have narrowed down the impact of the service affecting only users of MeloSip. All other API services are online. Our engineers are continuing to investigate the issue and we hope to provide an update shortly.
Jul 23, 09:56 EDT
Investigating - We are currently investigating issues with click to call. Our engineers are investigating this now and will update shortly.
Jul 23, 09:38 EDT
Jul 22, 2024
SMS Errors. Messages not being completed
Resolved - I am happy to report that SMS services have been restored. We apologize for the inconvenience our maintenance is now complete.
Jul 22, 10:41 EDT
Identified - We have identified the issue with mobile and desktop SMS messaging. Our team is actively working on a fix and will update this ticket as soon as possible. Thank you for your patience.
Jul 22, 10:37 EDT
Investigating - We are currently investigating errors with SMS messaging through the cloud softphone desktop app and mobile device. Updates will follow as soon as they are available.
Jul 22, 10:25 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
SMS Disruptions on CloudSoftphone
Resolved - Upon investigation, we have resolved the SMS service disruption, which was identified as an API connectivity issue. This has been fixed, and we will perform maintenance in the near future to permanently address the situation. Thank you for your understanding.
Jul 18, 10:14 EDT
Investigating - We are currently investigating issues with sending and receiving SMS messages within our Cloud Softphone service. Our engineers are actively working to resolve this. We will provide updates as soon as they are available. Thank you for your patience.
Jul 18, 10:07 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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