All Systems Operational

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This is the MeloTel Networks Operations Status page. This page can be used to identify current state of affairs related to all MeloTel services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal Operational
Live Web Chat Support Operational
Duo Security Services Operational
Slack Guest Channels Operational
VoIP Services Operational
VoIP Web Panel Operational
Click2Call Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
Outgoing Calls Operational
International Calling Operational
Faxing Services Operational
AWS EC2 (West) Operational
AWS EC2 (West 2) Operational
AWS EC2 (East) Operational
AWS EC2 Canada (Central) Operational
Web & Email Hosting Services Operational
Shared Hosting Services Operational
Email Webmail GUI Operational
Sending Email Services Operational
Receiving Email Services Operational
Spam Portal Protection Operational
SIClytics Operational
SIClytics Web GUI Operational
Monitor Whisper Panel Operational
DID Ordering Operational
e911 Provisioning Service Operational
SMS Marketing Operational
Twilio MMS Services Operational
Twilio Shortcode Services Operational
Twilio SMS Services Operational
DaFeeder Lead Preview Dialing System Operational
DaFeeder Web GUI & Dialer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2017

No incidents reported today.

May 26, 2017
Resolved - Our ULC has reported the issue with routing has been resolved.
May 26, 16:46 EDT
Monitoring - We have received reports that calls are now flowing to Manitoba customers. We are still waiting on an official update from ULC.
May 26, 16:45 EDT
Identified - Presently, we have confirmed with our ULC that they are facing a capacity issue. We are currently pushing with their management team to resolve their capacity issues ASAP. No ETA is provided at the moment. We appreciate your patience in the matter and apologize for the inconvenience.
May 26, 16:25 EDT
Investigating - We are investigating reports of calls to some our Manitoba customers with 204 area codes failing when receiving calls. A ticket has been opened with our ULC and we anticipate an update shortly.
May 26, 16:24 EDT
May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.