This incident has been resolved.
Oct 14, 00:00 EDT
Our shared hosting cpanel server has been restored and systems are operational. We are doing some verification and will provide details fo the event shortly.
Oct 13, 22:08 EDT
We are now initiating a reboot of our Shared Hosting Server.
Oct 13, 21:54 EDT
There is no major update on this issue. We are still waiting for the snapshot to complete. An update will follow shortly.
Oct 13, 21:35 EDT
Unfortunately there is no major update on this issue. We are still waiting for the snapshot to complete. An update will follow shortly.
Oct 13, 20:13 EDT
The full snapshot is still being processing. Updates shortly.
Oct 13, 19:21 EDT
Currently we are performing a precautionary full image backup within Amazon before we reboot the service. This is the reason for the delay. Updates will come shortly.
Oct 13, 18:54 EDT
We have become aware that our CPanel Shared Hosting Environment is unavailable to most users presently as the load is currently very high. We are about to perform a restart of the service to restore services.
Oct 13, 18:48 EDT