All Systems Operational

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This is the MeloTel Networks Operations Status page. This page can be used to identify current state of affairs related to all MeloTel services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal   Operational
Live Web Chat Support   Operational
Slack Guest Channels   Operational
VoIP Services Operational
VoIP Web Panel   Operational
Canadian DIDs   Operational
USA DIDs   Operational
Toll Free DIDs   Operational
Outgoing Calls   Operational
International Calling   Operational
Faxing Services   Operational
AWS EC2 (West)   Operational
AWS EC2 (West 2)   Operational
Cloud Softphone SIP App   Operational
AWS EC2 (East)   Operational
AWS EC2 Canada (Central)   Operational
Web & Email Hosting Services Operational
Shared Hosting Services   Operational
Email Webmail GUI   Operational
Sending Email Services   Operational
Receiving Email Services   Operational
Spam Portal Protection   Operational
SIClytics Operational
SIClytics Web GUI   Operational
Monitor Whisper Panel   Operational
DID Ordering   Operational
e911 Provisioning Service   Operational
SMS Marketing   Operational
DaFeeder Lead Preview Dialing System Operational
90 days ago
100.0 % uptime
Today
DaFeeder Web GUI & Dialer   Operational
90 days ago
100.0 % uptime
Today
Click2Call   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2017

No incidents reported today.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 08:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 03:00 EST
Scheduled - We will be performing an emergency maintenance tonight to correct a memory leak on our platform. This is related to the recent events on Thursday, Friday and Monday. During this maintenance there will be some brief interruptions of services and possible call quality issues.
Dec 5, 11:55 EST
Dec 5, 2017
Resolved - Services are restarted.
Dec 5, 12:01 EST
Investigating - At 12PM EST today exactly we will be restarting our core services to prevent call from jamming up again today. We have also scheduled an emergency maintenance update tonight to combat this issue once and for all. The effect will be a system wide call drop. Services will be restored immediately afterward.
Dec 5, 11:56 EST
Dec 4, 2017
Resolved - This incident has been resolved.
Dec 4, 06:18 EST
Update - Now monitoring. Please send any calling problem reports to support@melotel.com
Dec 1, 15:13 EST
Monitoring - ow monitoring. Please send any calling problem reports to support@melotel.com
Dec 1, 15:13 EST
Update - We are restarting our core services in an effort to restore services.
Dec 1, 15:11 EST
Investigating - We received reports of calling problems. Investigating.
Dec 1, 15:08 EST
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.