All Systems Operational

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This is the MeloTel Networks Operations Status page. This page can be used to identify current state of affairs related to all MeloTel services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal Operational
Live Web Chat Support Operational
Duo Security Services Operational
Slack Guest Channels Operational
VoIP Services Operational
VoIP Web Panel Operational
Click2Call Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
Outgoing Calls Operational
International Calling Operational
Faxing Services Operational
AWS EC2 (West) Operational
AWS EC2 (West 2) Operational
AWS EC2 (East) Operational
AWS EC2 Canada (Central) Operational
Web & Email Hosting Services Operational
Shared Hosting Services Operational
Email Webmail GUI Operational
Sending Email Services Operational
Receiving Email Services Operational
Spam Portal Protection Operational
SIClytics Operational
SIClytics Web GUI Operational
Monitor Whisper Panel Operational
DID Ordering Operational
e911 Provisioning Service Operational
SMS Marketing Operational
Twilio MMS Services Operational
Twilio Shortcode Services Operational
Twilio SMS Services Operational
DaFeeder Lead Preview Dialing System Operational
DaFeeder Web GUI & Dialer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2017

No incidents reported today.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Major Outage in USA Network Earthlink
Resolved - This incident has been resolved.
Jun 15, 07:51 EDT
Update - While we are still actively working to find a cause for the issues in the public ticket we are getting reports from customers that this is no longer ongoing. We ask you please retest and let us know if this is still occurring for you but our test calls are working properly. We will advise as we have more information with this ticket.
Jun 8, 11:24 EDT
Update - We have been advised while working with our provider that this issue is impacting the whole of the East Coast. We are still working with them to get more information on this occurrence and hope to have another update on this soon.
Jun 8, 10:17 EDT
Investigating - We have recently been made aware of an outage with the provider Earthlink in LATAs 434,492 and 490. We are currently working with them to get this resolved and to verify if any other areas are impacted by this. While information is scarce at this point we are also working to get a better understanding of what is occurring. We will be advising as more information is made available.

Numbers in these LATAs will be met with Operator Intercepts based on the carrier they are calling from bu t will indicate the number is out of service.
Jun 8, 10:17 EDT
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.

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