All Systems Operational

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This is the MeloTel Networks Operations Status page. This page can be used to identify current state of affairs related to all MeloTel services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal   Operational
Live Web Chat Support   Operational
Slack Guest Channels   Operational
VoIP Services Operational
VoIP Web Panel   Operational
Canadian DIDs   Operational
USA DIDs   Operational
Toll Free DIDs   Operational
Outgoing Calls   Operational
International Calling   Operational
Faxing Services   Operational
AWS EC2 (West)   Operational
AWS EC2 (West 2)   Operational
Cloud Softphone SIP App   Operational
AWS EC2 (East)   Operational
AWS EC2 Canada (Central)   Operational
Web & Email Hosting Services Operational
Shared Hosting Services   Operational
Email Webmail GUI   Operational
Sending Email Services   Operational
Receiving Email Services   Operational
Spam Portal Protection   Operational
SIClytics Operational
SIClytics Web GUI   Operational
Monitor Whisper Panel   Operational
DID Ordering   Operational
e911 Provisioning Service   Operational
SMS Marketing   Operational
DaFeeder Lead Preview Dialing System Operational
90 days ago
100.0 % uptime
Today
DaFeeder Web GUI & Dialer   Operational
90 days ago
100.0 % uptime
Today
Click2Call   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017
Resolved - The problem has been certified by our engineers and this problem is now considered resolved.
Oct 13, 08:54 EDT
Identified - The problem with CloudSoftphone has been investigated and corrected. We are currently marking services as "Under Maintenance", however we will still be monitoring registrations closely for the next little while.
Oct 13, 08:51 EDT
Investigating - We have identified a TLS Certificate Chain problem on our CloudSoftphone PUSH Registration Server which is being investigated. This is resulting in incoming calls to the CloudSoftphone App being inconsistent as the extension doesn't stay registered after the device locks.

We are working with our administrator to specifically identify the TLS chain problem. This ticket will be updated.
Oct 12, 13:50 EDT
Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.