Update - All reports are that phones are now registering without issue. We will continue to monitor this situation closely. We are truly very sorry for the inconvenience this morning. An RFO will follow.
Dec 5, 10:12 EST
Monitoring - Phones are now registering. If not, please reboot. We are monitoring closely.
Dec 5, 10:07 EST
Update - We are still working on this with the highest urgency. Updates will follow. We do not have an ETR at this time.
Dec 5, 10:04 EST
Update - We are very sorry for the inconvenience. We have all hands on deck to see this issue is restored as soon as possible. We have our engineers and switch vendor assessing the situation.
Dec 5, 09:26 EST
Investigating - It appears there are still some issues with clients being unable to register devices. Were investigating and will update shortly.
Dec 5, 09:11 EST

About This Site

This is the MeloTel Networks Operations Status page. This page identify s the current state of affairs related to all MeloTel services. Please subscribe to be informed.

MeloTel Core Systems Operational
MeloTel Customer Portal Operational
Live Web Chat Support Operational
Slack Guest Channels Operational
MeloTel WIKI Documentation Operational
VoIP Services Under Maintenance
VoIP Web Panel Operational
Canadian DIDs Operational
USA DIDs Operational
Toll Free DIDs Operational
Outgoing Calls Operational
International Calling Operational
Faxing Services Operational
Cloud Softphone SIP App Operational
SIP Registration Under Maintenance
Web & Email Hosting Services Operational
Shared Hosting Services Operational
Email Webmail GUI Operational
Sending Email Services Operational
Receiving Email Services Operational
Spam Portal Protection Operational
SIClytics Operational
SIClytics Web GUI Operational
Monitor Whisper Panel Operational
DID Ordering Operational
e911 Provisioning Service Operational
SMS Marketing Operational
DaFeeder Lead Preview Dialing System Operational
90 days ago
100.0 % uptime
Today
DaFeeder Web GUI & Dialer Operational
90 days ago
100.0 % uptime
Today
Click2Call Operational
MeloText SMS/MMS Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 5, 2019
Resolved - The issue with the certificates has been resolved. If your phone is not registered. please reboot your device. If you continue to experience issues. please open a support ticket. An RFO will follow.
Dec 5, 09:02 EST
Update - Engineers are working on restoring the Certificates which will bring up service. ETA under 30 minutes.
Dec 5, 08:43 EST
Identified - The problem with device registration has been identified to an invalidated security certificate. We hope to have this resolved shortly.
Dec 5, 08:36 EST
Investigating - We are investigating a problem with devices failing to register. This appears to be related to an SSL security certificate issue. We are working on this as high priority.
Dec 5, 08:10 EST
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.

Nov 21, 2019

No incidents reported.