DaFeeder 502 Bad Gateway

Incident Report for MeloTel Network Operations (NOC)

Resolved

This incident has been resolved.
Posted Feb 06, 2019 - 08:14 EST

Update

The DaFeeder maintenance was completed early this morning and systems should be functioning optimally. We are monitoring closely.
Posted Feb 05, 2019 - 09:07 EST

Update

DaFeeder is running at reduced performance presently. Users could expect loading leads and reports to be slower than usual. We will be performing a maintenance after hours.
Posted Feb 04, 2019 - 16:23 EST

Monitoring

DaFeeder service is back online. We are monitoring very closely. It's still possible for interruption. We are monitoring performance.
Posted Feb 04, 2019 - 15:58 EST

Update

DaFeeder is down for further investigation. We apologize for the inconvenience and will provide updates shortly.
Posted Feb 04, 2019 - 15:38 EST

Update

The issues with DaFeeder persist. Services are starting and failing shortly after. Resulting in random pages not loading and leads not feeding. Updates will follow as we get closer to identifying the cause of services failing. We apologize for the inconvenience and will provide updates shortly.
Posted Feb 04, 2019 - 15:29 EST

Update

We are still investigating the cause of the problem experienced with DaFeeder. We apologize for the inconvenience and will provide updates shortly.
Posted Feb 04, 2019 - 15:04 EST

Investigating

We're investigating a 502 Bad Gateway on DaFeeder Services.
Posted Feb 04, 2019 - 14:57 EST
This incident affected: DaFeeder Lead Preview Dialing System (DaFeeder Web GUI & Dialer).