The issue with the certificates has been resolved. If your phone is not registered. please reboot your device. If you continue to experience issues. please open a support ticket. An RFO will follow.
Posted Dec 05, 2019 - 09:02 EST
Update
Engineers are working on restoring the Certificates which will bring up service. ETA under 30 minutes.
Posted Dec 05, 2019 - 08:43 EST
Identified
The problem with device registration has been identified to an invalidated security certificate. We hope to have this resolved shortly.
Posted Dec 05, 2019 - 08:36 EST
Investigating
We are investigating a problem with devices failing to register. This appears to be related to an SSL security certificate issue. We are working on this as high priority.
Posted Dec 05, 2019 - 08:10 EST
This incident affected: VoIP Services (SIP Registration).