The issue with the SSL certificate has been resolved. If you are still experiencing issues. Please contact support directly to report it. 1-888-635-6835 option 3.
Posted May 11, 2020 - 10:45 EDT
We have identified a possible cause of the certificate issues and have implemented a fix. We are now monitoring the registration status of the PUSH server for CloudSoftphone. Updates will follow.
Posted May 11, 2020 - 10:37 EDT
We are investigating reports about the CloudSoftphone prompting users to accept a security certificate for push.melotel.com - We have our engineers investigating this no.w in the meantime, we ask that users accept the certificate to be able to receive calls. Updates will follow.
Posted May 11, 2020 - 10:06 EDT
This incident affected: VoIP Services (Cloud Softphone SIP App).