Issue: We experienced a disruption with our MeloSip Click2Call service this morning. Our team promptly investigated and discovered that the API services were impacted, resulting in a failure of all API requests, including MeloSip.
Resolution: We acted swiftly to restart the service, and I'm pleased to report that the API service is now fully operational again.
Ongoing Actions: An in-depth investigation into the root cause of this issue is currently underway to prevent any future occurrences.
Current Status: All services are fully functional and operational.
We sincerely apologise for any inconvenience caused by this interruption.
We thank you for your patience and understanding during this time.