Fax Tone Not Being Heard
Incident Report for MeloTel Network Operations (NOC)
Resolved
Services were successfully restarted and confirmed tones are working. Fax service is fully restored.
Posted 10 days ago. Jan 10, 2019 - 05:59 EST
Identified
We have identified a problem with incoming fax tones not being heard. This appears to be in several, but not all fax lines. We will be performing a maintenance after hours as a restart of services will impact calls. Maintenance will be completed tonight after 2am.
Posted 11 days ago. Jan 09, 2019 - 16:20 EST
This incident affected: VoIP Services (Faxing Services).