Connectivity and registration issues on primary VoIP infrastructure

Incident Report for MeloTel Network Operations (NOC)

Resolved

This incident has been resolved.

Posted Jan 24, 2022 - 13:22 EST

Monitoring

We have restored services and are monitoring closely.

Posted Jan 23, 2022 - 11:07 EST

Investigating

We are currently investigating connectivity issues with our primary VoIP infrastructure. Engineers are in the server now investigating and we hope to have updates very shortly.

Posted Jan 23, 2022 - 11:06 EST

This incident affected: VoIP Services (VoIP Web Panel, SIP Registration, Voip API).