Our shared hosting cpanel server has been restored and systems are operational. We are doing some verification and will provide details fo the event shortly.
Posted Oct 13, 2016 - 22:08 EDT
Update
We are now initiating a reboot of our Shared Hosting Server.
Posted Oct 13, 2016 - 21:54 EDT
Update
There is no major update on this issue. We are still waiting for the snapshot to complete. An update will follow shortly.
Posted Oct 13, 2016 - 21:35 EDT
Update
Unfortunately there is no major update on this issue. We are still waiting for the snapshot to complete. An update will follow shortly.
Posted Oct 13, 2016 - 20:13 EDT
Update
The full snapshot is still being processing. Updates shortly.
Posted Oct 13, 2016 - 19:21 EDT
Identified
Currently we are performing a precautionary full image backup within Amazon before we reboot the service. This is the reason for the delay. Updates will come shortly.
Posted Oct 13, 2016 - 18:54 EDT
Investigating
We have become aware that our CPanel Shared Hosting Environment is unavailable to most users presently as the load is currently very high. We are about to perform a restart of the service to restore services.