Service Disruption Notice: Siclytics Intelligent Call Recap

Incident Report for MeloTel Network Operations (NOC)

Resolved

Resolved.
Posted May 12, 2025 - 16:48 EDT

Update

We are continuing to investigate this issue.
Posted May 12, 2025 - 16:48 EDT

Investigating

We are currently experiencing a service disruption affecting Siclytics Intelligent Call Recap. Users may encounter a “500 Server Error” on screen, and automated call recaps are not completing as expected.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide an update as soon as more information becomes available.
Posted May 12, 2025 - 15:42 EDT
This incident affected: SIClytics (Intelligent Call Recap).