Voip API Outage

Incident Report for MeloTel Network Operations (NOC)

Resolved

The issue with the API service has been identified and resolve. All systems are stable as of 12:41EDT.
Posted May 01, 2020 - 14:05 EDT

Monitoring

API service has been restored. We are continuing to monitor requests against our API for any anomaly.
Posted May 01, 2020 - 12:41 EDT

Investigating

We are currently experiencing a system wide API service outage. This will affect all API requests for DaFeeder, MeloSIP as well as any other API requests made to our API servers. We are working with urgency to a resolution and will update shortly.
Posted May 01, 2020 - 12:32 EDT
This incident affected: VoIP Services (Voip API).